Open a support ticket

Tickets keep every request and reply in one place.

Steps

1. Go to Support tickets and choose Open a ticket.
2. Enter a short subject.
3. Optionally pick the site it is about.
4. Describe what is happening, then submit.

What helps

• The web address where you see the problem.
• What you expected and what happened instead.
• The steps to repeat it. Links to screenshots are fine; file attachments are not available yet.

A ticket is open when you create it, in progress while it is being worked on and done when it is finished. You can reply on the ticket at any time.