Knowledge base

How can I help?

Answers about the client area, uptime checks, reports, invoices and account security.

Getting started

Create an account and see how a job works from message to summary.

Using the client area

Sites, uptime checks, health reports and support tickets.

Billing and invoices

How invoices, payment and monthly care work.

Account security

Passwords and two-factor sign-in.

Open a ticketDescribe the problem once and follow the thread in your dashboard. Ask a questionNot in the articles? Send me a message and I'll reply by email.